What Is Business Activity Monitoring (BAM)?
Business activity monitoring (BAM) is a fancy term for something you already do: check your email. Your company uses BAM to monitor business activities through business process management software. When an employee sends you an email, it's automatically processed, and you get a report about the activity. It doesn't matter if it's a customer complaint or just an update on their order—it's all documented in real-time, so you can assess how productive your employees are and how they're using their time. You can use BAM to determine whether computers are operating at an optimal level, whether they need to be updated, and whether a business needs to adopt new software. This enterprise solution can be used for any size company. Businesses are like people—they need to be informed, aware, and up-to-date. That's where BAM comes in. Businesses that use our services can rest assured that they're on top of things. You'll always know what's going on, how your business is doing and where it's headed. And that kind of insight lets you make better decisions about your company's future. The bottom line is that you're more successful when you're better informed. Do you know what's better than one BAM? TWO BAMS! That's right, and you can use BAM to analyze the span of actions between countless applications and systems, which means that if you have a lot of applications and techniques to keep track of, you might have a lot of data to analyze. And that's where BAM comes in. It's like having your analytics department, who is always on call and ready to give you advice on how to improve your business. It is used at nearly every organizational level, so even if you're not in charge of deciding for your company or organization, it can still be helpful for you! It can even be beneficial for affiliate companies who have the capabilities and permission to track and monitor related businesses' activities—or even just other companies in the same industry as yours.
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