What Is Natural Language Understanding (NLU)?
What if your phone could talk back to you? Imagine how useful that would be: You can ask it questions, and it will give you answers. You can tell it what to do, and it will follow your commands. Don't want to talk to anyone? No problem—your phone can do all the talking for you. Want to take a little break from social interaction? Your phone is happy to chat with people on your behalf. This is the promise of intelligent virtual assistants, or IVAs, rapidly becoming the next big thing in technology. IVAs are software entities that reside on a user's computer/device and humanly interface with humans—as an actual person would. They can speak, hear, see, hear, read text aloud, recognize speech patterns and emotions, and even make decisions based on new information they've learned about you (e.g., "I'm going to stop calling you 'John' now because I know you prefer 'Johnny'). They are engineered entities that learn from their use to improve their performance over time; they're not just programmed with responses but also have real personalities and social skills that develop through interactions with users over time". Intelligent virtual assistants are the future of business. They're smart, they're savvy, and they can be available 24/7! That's right—you can schedule a meeting with your assistant tomorrow at 8 AM and not worry about showing up on time. The intelligent virtual assistant will be there waiting for you when you arrive. The best part is that intelligent virtual assistants don't just answer questions—they help you find answers! They know all sorts of things about the world around us: what's happening in politics, economics, sports… even what's happening in space right now! They can even tell you how many calories are in a slice of birthday cake before it gets eaten! Intelligent virtual assistants are perfect for everyone, from CEOs who want to save time doing administrative tasks so they can focus on strategic planning; to mothers who want their kids to learn more about science and math through games; to students who need extra help during finals week but don't have time for tutors or classes (how did they even get through school without this?).
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