Finding everything in one place is something we all appreciate, whether it’s information, services, or products. Now, the same idea is transforming online shopping. Taking this idea further, PayPal and Microsoft are making all-in-one shopping a reality.
TL;DR
- PayPal and Microsoft launch Copilot Checkout so users can shop and pay without leaving Copilot.
- All-in-one shopping combines Microsoft product discovery and PayPal trusted payments for faster checkout.
- Merchants can make products instantly buyable with PayPal store sync and reach customers ready to buy.
- Copilot Checkout drives 53% more purchases in 30 minutes and nearly double conversions.
- Shopping is seamless and secure with multiple payment options and built-in buyer and seller protections.
The company has teamed up with Microsoft to support the launch of Copilot Checkout in Copilot, which allows shoppers to browse, decide, and complete purchases without leaving the platform. This brings together Microsoft’s smart product discovery and PayPal’s trusted payment system to make shopping easier for both buyers and merchants.
Starting with Copilot.com, PayPal handles everything from showing merchant inventory to branded checkout, guest checkout, and credit card payments. Merchants can make their product catalogs instantly buyable using PayPal’s store sync, a new service that helps businesses connect with customers and stay ready for the future.
Copilot goes beyond regular search by understanding what shoppers want. Users can browse curated products and buy them directly through PayPal. Early results show that journeys with Copilot lead to 53% more purchases within 30 minutes and nearly double the conversion rates.
“PayPal’s leadership in commerce, payments and trusted relationships with hundreds of millions of consumers and merchants over 25 years make them an ideal partner. By integrating PayPal’s commerce expertise into Copilot, we’re enabling a simpler way to move from discovery to purchase while creating new opportunities for merchants and consumers alike,” said Nayna Sheth, Head of Product for Agentic Payments, Microsoft.
Michelle Gill, GM of Small Business and Financial Services at PayPal, emphasized this, saying “Collaborating with Microsoft marks another step forward in our strategy to support merchants and consumers in AI-powered shopping experiences. By integrating PayPal's agentic commerce services with Copilot’s intelligent shopping platform, we are enabling seamless, reliable transactions for both merchants and consumers.”
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For merchants, Copilot Checkout opens opportunities to connect with customers at the moment they’re ready to buy, reducing friction and increasing conversions. “As one of the first retailers to embrace agentic commerce, we've seen firsthand how AI-powered shopping assistants can transform the customer experience," said Kyle Dorcas, Head of Product Management at Ashley Global Retail.
With multiple payment options and built-in buyer and seller protections, PayPal and Microsoft are creating a shopping experience that is fast, reliable, and flexible for everyone.
