How Zoom Improved Network Visibility, Security & Performance

Learn how this enterprise communications leader uses Kentik’s network analytics platform for fast, reliable network monitoring, peering analytics, capacity planning, and improving customer support.

Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing and much more. In this video case study and interview, Zoom’s network operations and engineering team members talk about how they use the Kentik’s network analytics platform for:

• Fast, reliable network monitoring
• Network anomaly and DDoS detection
• Peering analytics
• Network capacity planning
• And ensuring an “always-on” customer experience.

Zoom’s Alex Guerrero, senior manager of SaaS operations, and Mike Leis, senior network engineer, discuss how network analytics from Kentik enables Zoom to see its network at a global scale and make intelligent decisions about their rapidly expanding network.