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Customer Engagement
BigLeap ProductJam: Banking On AI—Elevating Customer Engagement For Southeast Asia’s Bank
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Overview
What You’ll Learn in This Webinar
Welcome to BigLeap ProductJam, a forum for marketers, product managers, and customer experience leaders to ‘Explore, Learn, and Lead.’ In this edition, we focus on banking leaders and professionals in Southeast Asia. Retail banks and neo-banks in the region are hesitant to innovate and tend to be followers when it comes to AI, with 73% of banks in Indonesia, Malaysia, and Vietnam missing the opportunity to explore generative AI, and 67% overlooking synthetic data. This represents a critical opportunity for those ready to leap forward. So, where does your bank stand in being AI-ready? Are you capitalizing on AI to build excellence in customer engagement? Join us for our exclusive webinar to discover how you can elevate your bank’s customer engagement strategies through omnichannel, personalized experiences across onboarding and transaction processes, all while reducing churn. Discover why AI is essential for delivering hyper-personalized, omnichannel, and value-driven experiences. This session will feature insights on how CleverTap powers leading banks like Boost, Bank Jago, Bank Nano Syariah, Bank Sinarmas, Maya, VPBank, Koinworks, and more.
Key Highlights:
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Strategic AI Adoption for Unparalleled Customer Engagement: Discover how to harness AI to elevate customer interactions and build loyalty, specifically tailored to the unique dynamics of Southeast Asia’s banking market.
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Product Expert Session on Building AI-Powered Customer Journeys in Banking: Witness live product demonstration showcasing how AI is set to revolutionize customer experiences in banking—don’t just hear about innovation, see it in action!
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Inspiring Success Stories: Gain valuable perspectives from the leading banks which have successfully navigated the AI landscape to reshape their customer engagement strategies and drive remarkable growth.
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Tue, Jun 3, 2025
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