Customer Service
ASAPP Named To Fortune's America's Most Innovative Companies List 2026
Share
Enterprise customer experience platform recognized for leadership in product innovation, process innovation, and innovation culture
NEW YORK, March 25, 2026 (GLOBE NEWSWIRE) -- ASAPP, the Customer Experience Platform (CXP) behind AI customer service for the agentic enterprise, today announced it has been named one of America's Most Innovative Companies for 2026 by Fortune, in partnership with Statista. The recognition highlights ASAPP's commitment to advancing the frontier of AI-powered customer service and its transformative impact on enterprise contact centers in the agentic era.
"This recognition reflects what our team has been building since day one: AI agents that don’t just automate conversations, but deliver AI-powered end-to-end interactions and transform enterprises to serve their customers better in every way," said Priya Vijayarajendran, CEO of ASAPP. "Being named one of America's Most Innovative Companies is a testament to the innovation driven by our team and the trust our customers place in us to solve the hardest problems in customer service."
ASAPP's Customer Experience Platform, powered by GenerativeAgent®, enables enterprises to automate complex, multi-step customer interactions across channels with the accuracy, safety, and control that large-scale operations demand. Unlike solutions limited to simple deflection or routing, ASAPP handles end-to-end workflows while seamlessly integrating with existing systems and personalizing each interaction to the individual customer's context. Leading enterprises across industries including travel, financial services, insurance, telecom, and retail rely on ASAPP to dramatically expand contact center capacity and transform customer service from a cost center into a driver of business value.
Fortune and Statista evaluated companies across three equally weighted dimensions: product innovation, process innovation, and innovation culture. The methodology combines hard data — including intellectual property and research investments — with external assessments from innovation experts and internal evaluations from employees.
About ASAPP
ASAPP is the Customer Experience Platform (CXP) for enterprises purpose-built for customer service. Built for complex service operations, CXP orchestrates AI agents, human expertise, and enterprise systems to resolve customer issues faster and more accurately across voice and digital channels.
At the core of the platform is GenerativeAgent®, built specifically for customer service to listen, reason, act, and improve through interaction intelligence. Enterprise service teams use ASAPP to run customer service with measurable outcomes, governance, and production-scale reliability. To learn more about ASAPP, visit www.asapp.com.
Media Contact
Erica Anderson
Offleash PR for ASAPP
asapp@offleashpr.com
Frequently Asked Questions
What is ASAPP recognized for?
ASAPP has been named one of America's Most Innovative Companies for 2026 by Fortune and Statista, recognizing its leadership in product innovation, process innovation, and innovation culture within AI customer service.
What is the core technology behind ASAPP's Customer Experience Platform?
ASAPP's Customer Experience Platform (CXP) is powered by GenerativeAgent®, an AI specifically built for customer service that enables automation of complex, multi-step customer interactions across various channels.
How does ASAPP help enterprises?
ASAPP helps leading enterprises across industries like travel, financial services, and retail to dramatically expand contact center capacity, resolve customer issues faster and more accurately, and transform customer service into a driver of business value.
First published on Thu, Mar 26, 2026
Enjoyed what you've read so far? Great news - there's more to explore!
Stay up to date with the latest news, a vast collection of tech articles including introductory guides, product reviews, trends and more, thought-provoking interviews, hottest AI blogs and entertaining tech memes.
Plus, get access to branded insights such as informative white papers, intriguing case studies, in-depth reports, enlightening videos and exciting events and webinars from industry-leading global brands.
Dive into TechDogs' treasure trove today and Know Your World of technology!
Disclaimer - Reference to any specific product, software or entity does not constitute an endorsement or recommendation by TechDogs nor should any data or content published be relied upon. The views expressed by TechDogs' members and guests are their own and their appearance on our site does not imply an endorsement of them or any entity they represent. Views and opinions expressed by TechDogs' Authors are those of the Authors and do not necessarily reflect the view of TechDogs or any of its officials. While we aim to provide valuable and helpful information, some content on TechDogs' site may not have been thoroughly reviewed for every detail or aspect. We encourage users to verify any information independently where necessary.
Trending GlobeNewswire
Expanded Madcap Syndicate Intelligent Content Delivery Platform Brings Next-Level AI Enablement To Corporate Content
Instride And Beyond Banyan Partner To Strengthen Value Realization For Employer-Sponsored Education And Skilling Solutions
Nordlayer Launches Browser, Delivering User And Business-Friendly Advanced Security For Smbs
Optery Ranked No. 12 Fastest-Growing Private Company In 2026 Inc. Regionals: Pacific List
QCI Advances Dispatch Capabilities With Modernized, Fully Integrated Platform
Join Our Newsletter
Get weekly news, engaging articles, and career tips-all free!
By subscribing to our newsletter, you're cool with our terms and conditions and agree to our Privacy Policy.
Join The Discussion