Top 5 Managed IT Services Providers Of 2022

If you have watched the movie Despicable Me, you might be aware of Dave. For those, who haven't, let us tell you: Dave's a cute medium-sized minion with nicely combed hair and tongue-twisting catchphrases. Dave is also a tech lover and a DIY (do-it-yourself) enthusiast. You know what? The right Managed IT Services Provider is just as innovative and tech-savvy as Dave. Like Dave was the IT savior for Gru, Managed IT Service Providers are the experts at technical assistance to fight your IT issues.

It's no hidden fact that today's IT is not just about technology but about how your organization uses technology to remain competitive, drive efficiencies, streamline processes and serve customers. It would be best if you have a partner you could trust to monitor and manage the operation of your IT infrastructure so that your team can focus on other parts of your business. A Managed IT Services Provider will take care of all day-to-day tasks related to managing your company's IT services. This way, you have more time to concentrate on other areas of your business and strategic initiatives. An experienced Managed IT Services Provider will reduce cost, complexity and help you gain better results.

Now you might be wondering – where to find these providers and which one would be the perfect match for your organization. Well, you can find the one from the Top 5 Managed IT Services Providers listed in this article. So, without further ado, delve right in!
 

Top 5 Managed IT Services Providers Of 2022

 
The right Managed IT Services Provider will assist you in standardizing processes, security protocols and hardware/software configurations, reducing the risk of mistakes or human error, resulting in less downtime and support tickets. This results in improved uptime for your users and systems without having excess staff on hand for monitoring alerts or keeping track of system statuses. Brace yourself as we reveal the top 5 Managed IT Services Providers of 2022!

P.S. - The list below is sprinkled with the minion's tongue-twisters, that may charm and delight you. (Disclaimer: The list is random, choose wisely.)
 

Fresh	Jira Service Management	Atera
Magna5	CMIT Solutions

Tool 1: Freshservice

 
"C'est banana! Hahaha! Miam Miam! Huh?" Here's the first one on our list. (We mean Managed IT Services Provider, not the tongue-twister.)
 
The first managed IT service is brought to you by Freshworks Inc.; it's the parent company behind the suite of products such as Freshsales, Freshdesk and Freshservice. The headquarters of Freshworks Inc. is located in California, United States and it was founded in 2010. Freshservice has been awarded Top Performer 2022 – IT Service Software and IT Management Software by Capterra. Bravo, Freshservice!


Freshservice is a simplified, intuitive, intelligent and right-sized IT service. What makes Freshservice even more incredible is that it equips your service management platform with ITIL (Information Technology Infrastructure Library) - aligned proficiencies so that you can respond faster, enhance reliability and proactively predict and prevent IT issues.

Did we tell you the best part? Freshservice helps you holistically track and assess agent performance and service desk metrics with analytics, build reports and gain instant insights using curated reports. Additionally, its Artificial Intelligence based feature assists you in creating contextual and intelligent experiences to increase proficiency and service agility.
 

Tool 2: Jira Service Management

"Hey, a piñata!" Welcome, the next one on the list.

Jira Service Management is provided by Atlassian AKA Atlassian Network Service, a company founded in 2002 and located in New South Wales, Australia. Atlassian is a popular name for offering organizations with collaboration, development and issue-tracking software. Jira Service Management has grabbed awards like Established Player (2022) – IT Service Software and IT Management Software by Capterra. It is trusted by brands and organizations like Square, Domino's, Puppet, The Telegraph and so on! Kudos, Jira Service Management!


You can welcome Jira Service Management to meet the requirements of probably every IT team. You can also deliver outstanding service to your clients and the credit goes to its comprehensiveness which is unique and flexible compared to other traditional ITSM (IT service management) solutions. It's a collaborative platform that helps you track your work performance across the enterprise. Besides, you can link issues across Jira and ingest data from enterprise software development tools. So now, your IT support and operations teams are richer in contextual information to instantly respond to requests, incidents and changes.

Here comes the best part! With the help of this managed IT service, you can deliver higher customer impact while managing risks. You can accelerate critical development work, eliminate toil, welcome changes with ease and keep an audit trail for every change.
 

Tool 3: Atera

 "Uh, la Cucaracha?" Let's reveal the next one!

Atera is an issue-tracking automation software provider that offers remote access, billing, reporting and automation services. This company was founded in 2011 and its headquarters are based in Tel Aviv, Israel. Atera is an all-in-one IT service provider for IT professionals. It grabbed awards such as Top Performer (2022) in categories such as IT Service Software, IT Management Software and IT Asset Management Software by Capterra. Well done, Atera! 


Atera is a Managed IT Service Provider that extends to four categories: professional service automation, remote monitoring and management, remote access and administration. These categories benefit you with support software to track the IT activities across the business infrastructure, supervise technical staff and monitor and fix any issues remotely.

Atera is the perfect match for IT pros who are looking for integrated solutions such as remote monitoring and management, billing, reports, network discovery, remote access[AD10] , patch management and a lot more! Awesome, right?
 

Tool 4: Magna5

 
"Biboli maaaa! Bohayinaa…" Here's the next Managed IT Services Provider.

Magna5 is well-known for offering cloud-based communications, hybrid networks and IT services solutions. It was founded in 2017 and its headquarters are based in Texas, United States. In 2022, CRN named Magna5 on the Managed Service Provider MSP500 list in the Managed Security 100 category, for the fourth consecutive year. That's amazing, Manga5!

 
If you are like most enterprises, you need to adapt to the ever-emerging technologies on the market, right? Magna5 is here to help you with it through integration capabilities and by running your IT operations within limited costs with limited staff support. Its managed IT users offer the perfect combination of people, processes and new technologies. Be it about moving to the cloud, monitoring IT operations in real-time, or help desk support, Magna5 has got you covered.

By welcoming Magna5 into your organization, you can move your routine IT activities to hosted and managed cloud environments. This eventually saves you a fair chunk of time so that you can focus on the tasks that really need your attention. Besides, Magna5 assists you with robust IT assessment, creation of strategies, road mapping and implementation.
 

Tool 5: CMIT Solutions

“Bello!’’ Here comes the last but not the least.

CMIT Solutions is a computer support company that was founded in 1996 and is based in Austin, Texas. Over the past decade, CMIT Solutions has grown into a leading provider of managed services and other consulting services customized as per the unique needs of small businesses. It’s Monmouth County North’s leading Managed IT Service Provider and IT support provider. This service provider helps you leverage exclusive partnerships with world-class technology companies such as Microsoft, Dell, Lexmark, Intuit, Barracuda and Datto

Besides, CMIT Solutions grabbed Best Value Software – 2022 by Software Suggest.

 
CMIT Solutions is a cost-effective IT infrastructure, service and support management tool that adds value to your enterprise and multiplies profits through streamlined IT services. This Managed IT Service Provider monitors your office devices, networks and systems around the clock. Besides, it offers instantaneous responses if your network faces any issues.

Do you know what’s even more amazing? CMIT Solutions offers you extensive data protection as it backs up your data safely and securely. It’s a proactive, intelligent, reliable remote monitoring and management service that helps you unlock productivity, efficiency and ultimately, profits. Their service can help ensure an efficient, safe and reliable IT environment for your business.
 

To Sum It Up!

Mi Bellas, today's businesses can no longer rely on old-fashioned methods that were made for an analog world. Instead, the modern enterprise must adopt technologies and expert assistance to save time and money while also enhancing customer experiences. That's why Managed IT Services Providers have become so crucial for businesses of all sizes.

An effective managed IT services partner can help you optimize your company's technology investment, meet compliance standards and reduce risk by taking care of IT needs in a predictable and cost-efficient way. As there are so many benefits to Managed IT Services Providers, you may want to find one sooner than later and to help you with that; we shortlisted the best 5 Managed IT Services Providers available on the market today. So, what are you waiting for? The stage is all set; step ahead and choose the one which is the best match for your organization!