Brian Chidester, Head Of Global Strategy & Innovation – Public Sector At Adobe On The Next Evolution In Intelligent Systems

Discover Dialogues

Overview

Artificial Intelligence is evolving rapidly. While predictive AI and generative AI have already made significant impacts, a new wave called Agentic AI is beginning to redefine what intelligent systems can do. Unlike predictive AI, which forecasts, or generative AI, which creates, Agentic AI brings agency — the ability to take action independently. This evolution is poised to transform industries, customer experiences, and leadership strategies.

In this episode of Discover Dialogues, we feature Brian Chidester, Head of Global Strategy & Innovation – Public Sector at Adobe, who unpacks what Agentic AI really means, why it matters, and how organizations can prepare for its disruptive impact.

Episode Overview

The conversation begins with Brian’s unique professional journey. From his early days as an athlete, where sports taught him resilience and discipline, to his leadership roles at companies like Monster, Genesys, OpenText, and now Adobe, Brian shares how each stage shaped his perspective on innovation and strategy.

The discussion then dives into Agentic AI — a concept many have heard about but few understand. Brian explains Agentic AI in simple, accessible terms: it’s AI with agency, capable of making decisions and taking action. He describes how it builds on the foundations of predictive AI and generative AI, adding a crucial third layer — action.

Brian provides real-world applications, such as making websites more accessible by scanning and fixing barriers in real time, and enhancing chatbots so they can perform tasks rather than just answer questions. These examples highlight how Agentic AI is already creating impact across industries.

The episode also explores broader questions about AI’s effect on the workforce. Will AI replace jobs, or create new ones? Brian draws historical parallels with the industrial revolution, emphasizing that while disruption is inevitable, new opportunities will emerge. The key lies in upskilling and reskilling, enabling the workforce to thrive alongside AI rather than fear it.

Leadership is another critical theme. Brian shares insights on how leaders can scale transformation across silos, sustain momentum, and foster change management both top-down and bottom-up. He highlights the importance of small wins, champions, and inclusive engagement in driving organizational transformation.

Finally, the conversation touches on the traits of future-ready talent. According to Brian, the most important qualities are agency, adaptability, critical thinking, and curiosity. These skills are vital in an AI-enhanced world where the ability to ask the right questions is as important as having the right answers.

The episode wraps up with a rapid-fire round that reveals Brian’s lighter side — from his favorite gadget and historical figure to his thoughts on buzzwords and gummy bears.

Why This Episode Matters

This episode is essential for technology leaders, AI enthusiasts, entrepreneurs, and consultants who want to understand where AI is headed. It balances technical clarity with leadership advice, providing both vision and practical takeaways. By the end, listeners will walk away with a deeper understanding of Agentic AI, its implications, and strategies for leading in an AI-powered world.

About Brian Chidester

Brian Chidester is the Head of Global Strategy & Innovation – Public Sector at Adobe. He is also the host of The Government Huddle Podcast™ and serves as an advisor to the G20 Global Smart Cities Alliance. With over 20 years of experience in strategy, marketing, and digital transformation, Brian is a recognized thought leader in AI, customer experience, and leadership.

Tue, Sep 9, 2025

Nikhil Sonawane

Lead, Media Relations And Partnerships TechDogs

Nikhil Sonawane is an experienced content writer and media strategist with a strong focus on tech storytelling and brand amplification. His expertise spans B2B narratives, cross-channel messaging, and thought leadership development across enterprise ecosystems. Whether writing or managing partnerships, Nikhil bridges technical concepts with storytelling that drives visibility, engagement, and clarity. He brings a grounded, purpose-driven approach to every project he leads.

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Tags:

AI Agentic AI Future of AI Adobe Artificial Intelligence Evolution AI Strategy Digital Transformation Intelligent Systems Tech Leadership Future-Ready Talent Discover Dialogues Podcast

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