Event Concluded
Customer Service
How Real-Time Insights and Conversational Analytics Power Smarter Field Service Operations
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About Event
Field service teams today face growing challenges in balancing technician availability, parts inventory, and shifting customer expectations, all while trying to deliver on-time service. Without connected, real-time data, it’s easy to fall behind.
For leading installation services provider GNI Management Group, leveraging operational insights and data-driven analytics has been critical to boosting their service margins and profitability.
Join our product experts to see how easily you can get Field Service set up with Salesforce Go and learn about our latest analytics and capacity planning dashboards—powered by Tableau Next. Plus, get a front row seat into how GNI Management Group plans to leverage these tools to boost service margins and profitability.
See live demos and learn:
RegisterFor leading installation services provider GNI Management Group, leveraging operational insights and data-driven analytics has been critical to boosting their service margins and profitability.
Join our product experts to see how easily you can get Field Service set up with Salesforce Go and learn about our latest analytics and capacity planning dashboards—powered by Tableau Next. Plus, get a front row seat into how GNI Management Group plans to leverage these tools to boost service margins and profitability.
See live demos and learn:
- How to connect insights across the entire service lifecycle with Operations Home
- Ways to automate performance tracking with built-in KPIs leveraging Field Service Intelligence
- How to improve planning, demand forecasting, and coverage with Capacity Planning
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