Name: 2025 Retail Predictions: A Focus on Customer Engagement
Start: 2025-03-05T00:00:00+00:00
End: 2025-03-05T00:00:00+00:00

Event Concluded

TechDogs-"2025 Retail Predictions: A Focus on Customer Engagement"

Event Type

Webinar

Date

Mar 5, 2025

Time

17:00

Event Linkhttps://www.salesforce.com/form/events/webinars/form-rss/4848261

About Event

In 2025, shopping will shift from mere transactions to immersive experiences, with 28% of shoppers prioritizing in-store visits for enjoyment. To meet this demand, retailers will adopt unified commerce as the foundation of their operations, unlocking AI-driven capabilities like personalized shopping agents, in-store retail media experiences, and gamified loyalty programs. With unified commerce, brands will create seamless, engaging interactions that resonate with Gen Z shoppers while leveraging in-store retail media to drive deeper connections. Gamification will become essential for loyalty, transforming how consumers engage with brands and redefining the future of retail experiences.

Tags:

Retail Trends 2025 Customer Engagement AI Shopping Agents Retail Media Unified Commerce Gamified Loyalty Gen Z Shopping Retail Technology Future of Retail

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Retail Technology