Networking Solutions
Gains Increase In Operational Efficiencies And Delivers Future-Proofed SDN And Connectivity Services With DX NetOps
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Overview
A large UK telecom company has long relied on Cisco technology for its managed network services. However, as the business evolved, the team recognized the need to support multi-vendor environments while addressing significant monitoring and reporting challenges.
Key Challenges:
- Lack of a unified portal for visibility and reporting across network services
- Multiple siloed monitoring tools, leading to inefficiencies and complexity
- High effort required to generate monthly executive reports
The company faced common multi-vendor pitfalls, including integration issues, time-consuming data correlation, skill gaps, and limited end-to-end visibility.
Objectives:
- Enhance customer experience and service assurance
- Establish multi-vendor monitoring capabilities
- Create a consistent operations portal covering WAN, LAN, core, cloud, and Wi-Fi services
- Implement centralized reporting across multiple vendors
This case highlights how consolidating monitoring and reporting can simplify operations, improve service delivery, and reduce overhead.
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Wed, Dec 11, 2024
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