Baystate Health Employs DX NetOps to Contend with Pandemic-Related Demand and Ensure 100% Network Availability

This case study highlights how Broadcom DX NetOps supported Baystate Health in managing complex healthcare networks and increasing telehealth demand during the pandemic. With growing bandwidth consumption and reliance on cloud applications, Baystate Health needed reliable network monitoring to support patient care.

The case demonstrates how DX NetOps enabled the organization to:

• Improve network availability and performance monitoring.
• Gain visibility into bandwidth consumption and clinical application traffic.
• Identify network issues quickly through root cause analysis.
• Optimize traffic prioritization and support telehealth services.

Ultimately, the case study reports that Baystate Health maintained 100% network availability, helping ensure uninterrupted, high-quality patient care.

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