TechDogs-"Zoom’s AI Companion Is Here To Summarize Your Meetings And Boost Productivity!"

Communication And Collaboration Software

Zoom’s AI Companion Is Here To Summarize Your Meetings And Boost Productivity!

By TD NewsDesk

TD NewsDesk

Updated on Thu, Sep 7, 2023

Overall Rating
Boss: Lisa, what points were discussed in the last video conference for enhancing our social media strategy?

Lisa: Boss, I am afraid I don't know about it as I was a little late joining the meeting.

Boss: Huh!

Sounds familiar, right?

Now tell us, do you feel tired of feeling left behind in meetings because you joined a bit late or your laptop decided it needed to restart right before the call? Well, buckle up as Zoom has zoomed in on this issue and will soon summarize the meetings for the late attendees like Lisa.

A recent report highlighted Zoom's latest innovation, the Zoom AI Companion, that is set to revolutionize the way we conduct virtual meetings.

Moreover, Zoom declared its intention to rebrand its Zoom IQ as the Zoom AI Companion. The best part? You get instant access to these game-changing features if you're already subscribed to Zoom's paid services.

TechDogs-"A Screengrab Of Zoom Dashboard Showing Composing With AI Companion."
So, how exactly can this AI Companion by Zoom be helpful to businesses?
  • According to Zoom's official blog post, it's your secret weapon for conquering the challenges of a typical workday. The Zoom AI Companion that harnesses the power of generative AI is designed to make your work life more efficient and stress-free, from composing chat responses to saving valuable time and letting you focus on your important projects to ensuring you never miss out on crucial meeting details. 
  • The blog post further boasts that it can even answer specific questions about meeting content, generate summaries, identify critical information and propose next steps for meeting attendees.
  • That's not all! Zoom has big plans for the future. Soon, users can interact with the assistant using natural language queries, gaining assistance with various tasks like meeting preparation, chat message summaries, email composition and document searches. 
  • Additionally, the AI Companion will lend a hand in filing support tickets, providing real-time information during meetings and analyzing phone calls and messages. It's like having a dedicated virtual assistant right at your fingertips!

However, this exciting announcement comes on the heels of controversy surrounding Zoom's updated terms of service. Wait, what controversy?
  • When Zoom announced AI Companion, it also revealed the platform's intention to use data collected from users to train AI models. 
  • According to a report, "The release of the AI assistant follows a public outcry after Zoom updated its terms of services to include details on how it intends on using data collected to train the models which will power the automated processes."
  • However, users appeared to have no option to opt out of this data usage, sparking concerns and backlash.
  • In response to this uproar, Zoom published a blog post reaffirming its commitment to transparency and user control. They clarified their approach to two essential aspects of their services: Zoom's AI features and customer content sharing for product improvement purposes. According to Zoom, users should have control over these features and the platform aims to show how to achieve this.

The launch of the AI assistant aligns with Zoom's commitment to user data privacy. The blog post regarding the AI assistant states, "Zoom does not use any of your audio, video, chat, screen sharing, attachments, or other communications like customer content (such as poll results, whiteboard and reactions) to train Zoom's or third-party artificial intelligence models." This declaration seeks to ease concerns and establish trust in Zoom's approach to integrate AI-centric features.

Well, as we move into this new era of virtual communication and collaboration, Zoom's AI Companion promises to be a game-changer for businesses and professionals alike. Plus, with Zoom's commitment to transparency and data privacy, users can rest assured that their data is in safe hands.

So, the next time you're running a bit late to a meeting, don't fret— Zoom AI Companion has your back!

Will Zoom's cutting-edge AI integrations change the game for virtual meetings? Will other video conferencing tools jump on the bandwagon to introduce GenAI features?

Feel free to drop your thoughts in the comments section below!

First published on Thu, Sep 7, 2023

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