Financial Technology
Robinhood To Debut In The UK Amidst Major Challenges!
By TechDogs Bureau
Updated on Thu, Nov 30, 2023
No, not Robinhood as the protagonist of the iconic "steal from the rich, give to the poor” fame but the iconic stock-trading platform, which is venturing beyond U.S. borders, marking its first foray into the United Kingdom.
So, according to the report, almost five years ago the company began its preparations with a local recruitment drive. The after a brief waitlist in late 2019 followed by a sudden withdrawal in mid-2020, Robinhood seemed to abandon its UK ambitions, citing a need to concentrate on its U.S. operations without elaborating on the decision.
According to Jordan Sinclair, Robinhood’s U.K. president, “We’ve certainly learned from our previous launch attempt, and as a business, we’ve grown and matured to a level where we’re 23 million customers, $87 billion in assets, and a listed business.” He further added, “We’ve also built technology that allows us to scale internationally.”
The company's re-entry into the UK market reflects a bold attempt at redemption following a series of challenges and controversies in its home terrain. What challenges, tyou ask?
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To begin with, Robinhood faced severe scrutiny for alleged misleading practices targeting inexperienced traders, using gamification strategies that encouraged risky trades.
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Besides, according to the report, in the US the Securities and Exchange Commission (SEC) criticized Robinhood for “misleading customers over how it makes money.”
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Not to mention, the company’s market cap has faced a decline from a near $60 billion peak in 2021 to approximately $7 billion today. On the other hand, trading volume also decreased on the Robinhood platform while Google’s parent Alphabet had called out its remaining stake in the company.
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Moreover, Google recently dissolved its stake in Robinhood, after selling around 90% of the 4,928,535 shares that it held.
Now, with its sights set on international expansion, Robinhood is aiming to rectify past missteps and establish a positive presence in the UK. So, let’s see how Robinhood is preparing for its comeback:
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The platform is introducing comprehensive 24/7 customer support—a significant departure from its prior approach—to ensure a smoother user experience from the outset.
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In a bid to lure UK customers, Robinhood is promising commission-free trades, no FOREX fees and no-account minimums, offering a user-friendly and accessible platform for investors.
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Additionally, it plans to introduce familiar products like Robinhood Retirement and Robinhood Gold, leveraging its success in the U.S. to diversify its revenue streams.
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As per, David Brear, CEO at fintech consultancy 11FS and co-host of the Fintech Insider Podcast, “Robinhood’s appeal in the U.S. was to a younger tech-savvy audience looking to access the shares market.”
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David further added, “It’s likely they’ll appeal to a similar audience in the U.K. who have previously found the price and access barrier to the stock market too high. I can see them going head-to-head with Freetrade in terms of target market to start, and then moving on to target a more investment savvy audience such as Hargreaves Lansdown users, with bigger investment wallets.” While Robinhood remains optimistic about its prospects in the UK, some industry experts believe the company might still grapple with lingering reputational challenges despite its recent efforts to enhance customer support and introduce a more diversified product lineup.
Nevertheless, with its past controversies looming large, Robinhood’s venture into the UK and EU markets serves as a test—a second chance to pivot, rectify past mistakes and establish a more ethical and customer-centric approach.
Do you think, Robinhood will be able to overcome the turbulent times to succeed in the international markets?
Drop your thoughts in the comments section below!
First published on Thu, Nov 30, 2023
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