TechDogs-"Google’s Latest Generative AI Venture Aims To Transform Work For Medical Workers!"

Emerging Technology

Google’s Latest Generative AI Venture Aims To Transform Work For Medical Workers!

By TD NewsDesk

TD NewsDesk

Updated on Tue, Oct 10, 2023

Overall Rating
Google's prescribing a dose of generative AI for medical professionals!

No time to make an appointment – let's explore this innovative healthcare breakthrough!

Google Cloud has introduced new search capabilities backed by artificial intelligence that will benefit healthcare personnel in quickly retrieving correct clinical information from various medical data.

There is a wealth of useful information and data in the healthcare business but it can be difficult for physicians to access due to its dispersed storage in a wide variety of systems and formats. With the new search feature on Google Cloud, called Vertex AI Search, medical professionals will be able to aggregate data from many sources, including electronic health records, scanned documents and clinical notes.

The company claims the additional features will significantly reduce the workload of healthcare professionals.

For instance, doctors no longer have to independently consult paper notes, faxes and EHRs to learn about a patient's background. Instead, they can find answers to inquiries like, "What medications has this patient taken in the last 12 months?" Through AI which brings all information to a centralized location.

Lisa O'Malley, senior director of product management for Cloud AI at Google Cloud, stated that the company's new search capabilities can also be utilised for other critical applications including applying the correct billing codes and evaluating whether patients match the requirements to enrol in a clinical study.

She went on to say that the data will originate within an organization's own databases and that the technology will be able to attribute and provide a link to the original source. Clinicians' fears that the AI is hallucinating or producing erroneous responses should be allayed to some extent by this.

“While it should save time to be able to do that search, it should also prevent frustration on behalf of clinicians and [make] sure that they get to an answer easier,” Lisa O'Malley elaborated.

TechDogs-"Image Of Lisa O'Malley, Senior Director Of Product Management For Cloud AI At Google Cloud."  

What Does This Google Announcement Mean For Healthtech?

Health-care professionals, who face personnel shortages and massive clerical paperwork, will benefit from the search features.

In 2016, the American Medical Association funded research that indicated doctors spent two hours on administrative work for every hour seeing patients. The study also found that doctors spend one to two hours on clerical work outside of work, which they call “pajama time.”

According to a January Medscape poll, 53% of physicians felt burned out in 2022, up from 42% in 2018.

Google expects its new search features will save clinicians time searching more documents and databases.

“Anything that Google can do by applying our search technologies, our health-care technologies and research capabilities to make the journey of the clinicians and health-care providers and payers more quick, more efficient, saving them cost, I think ultimately benefits us as patients,” O’Malley said

The new features will be offered to health and life sciences organizations through Google’s Vertex AI Search platform, which companies in other industries can already use to conduct searches across public websites, documents and other databases. The specific offering for health care builds on Google’s existing Healthcare API and Healthcare Data Engine products.

Google Cloud's global director of health care strategy and solutions, Aashima Gupta, said the new Vertex AI Search capabilities may integrate directly into a clinician's workflow, which is important for field customers.

“These are the workflows that the physicians and nurses live by day in and day out. You can’t be adding friction to it,” Gupta said.  “We are very cautious of that — that we are respecting the surface they use, that the workflow doesn’t change, but yet they get the power of this technology.”

Google Cloud says the new service is HIPAA-compliant and does not access user data or train models.

Gupta also said she is curious to see how clinicians may use Google's new tools to construct a fuller picture because as a patient, the health-care system can feel fragmented and difficult.

“To me, connecting the dots from the patient perspective has long been health care’s journey, but it’s hard,” Gupta said. “Now, we are at a point where AI is being helpful in these very practical use cases.”

Will Google's new generative AI search capabilities be a prescription for success?

Let us know your thoughts in the comments section below!

First published on Tue, Oct 10, 2023

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