Capgemini & SAP Bring GenAI To HR, Sales, Procurement & More

As artificial intelligence (AI) and generative artificial intelligence (GenAI) capabilities continue to boost processes and increase in deployment, technology service providers rush to fit their offerings with the latest AI technology.

This is what Capgemini, the global leader in consulting, technology services and digital transformation and SAP, the world's leading enterprise resource planning software vendor and software solutions provider, had in mind with its latest partnership.

So, let’s explore what the two companies revealed about the move and how it will help customers!
 

What Is The Capgemini And SAP Collaboration About?

 

• Through a news release published on its website, Capgemini announced that it was expanding its long-standing strategic partnership with SAP to help organizations effectively implement and deploy GenAI capabilities across key processes and functions such as HR, sales, procurement and sustainability.

• The new collaboration blends Capgemini’s expertise in data, AI, enabling SAP transformations and GenAI solutions with SAP’s Business AI portfolio.

• The aim is to help clients enhance their most complex business processes.

• This will also see Capgemini expand its dedicated Global SAP Center of Excellence (CoE) to bring in three key dimensions.

• The first includes providing customized, industry-specific use-cases to augment business processes and enhance daily productivity with AI and GenAI.

• The second will use GenAI accelerators throughout the project lifecycle “in the delivery framework of large SAP transformations” to improve efficiency and reduce time-to-market.

• The third includes upskilling the workforce and Capgemini’s SAP practitioners on SAP’s generative AI methods.

• This adds to the moves already being made by the two companies, wherein they’re working with clients to leverage generative AI to help them achieve sustainability targets, drive intelligent procurement and enable sales functions.

• According to a study by Capgemini published on the same day, organizations are rapidly embracing generative AI, which has seen its deployment quadruple since 2023.

• This includes a wide range of companies (80%) increasing their year-on-year investment in GenAI, while 75% say it’s helped drive revenue and innovation.

• Furthermore, 97% of the companies surveyed said they allow their employees to use GenAI in some capacity.

 

What Did Capgemini And SAP Executives Say?

 

• Dr. Philipp Herzig, Chief AI Officer, SAP SE, said, “We highly appreciate Capgemini’s dedication to SAP Business AI. Together, we will keep enhancing business applications and processes, based on SAP Business Technology Platform and our AI Services, to suit our clients’ needs.”

• [Contd.] “We are excited to expand our partnership with Capgemini and work together to combine SAP’s Business AI portfolio with Capgemini’s industry expertise to create new and innovative features that will help clients rethink their business processes.”

• Narayanan Balasubramaniam, Global Head of Enterprise Package Based Solutions at Capgemini, said, “Over the past 18 months alone, generative AI has transformed the way organizations operate.

• [Contd.] “Capgemini is further developing its capabilities and expanding its partner network to best support our clients through the next wave of this transformative technology, where implementation at scale is critical.”

• [Contd.] “This expanded partnership with SAP will help clients efficiently adapt their business processes, setting them up for success in the short- and long-term.”

• [Contd.] “With over four decades of experience in delivering value with SAP, and our proven leadership in data and AI, organizations can rely on our expert teams to unlock the full potential of generative AI and transform their core business functions.”

Do you think this move will help Capgemini and SAP grow their customer base and capture a better position in the technology services and digital transformation market? Do you think its competitors should consider making similar moves?

Let us know in the comments below!