TechDogs-"Comviva Unveils Next-Generation AI Workbench To Accelerate Customer Growth Programs For CSPs"

Enterprise Solutions

Comviva Unveils Next-Generation AI Workbench To Accelerate Customer Growth Programs For CSPs

By PR Newswire

PR Newswire
Overall Rating
  • New platform empowers telecom operators with a customer-centric, self-managed data science workbench to maximize customer lifetime value for both B2C and B2B businesses.
  • Offers a library of over a hundred ready-to-use AI model frameworks designed to support CSPs in customer value management (CVM) and revenue growth programs.

NEW DELHI, July 9, 2024 /PRNewswire/ -- Comviva, the global leader in customer experience and data monetization solutions, today announced the release of an all-new no-code AI Workbench for its flagship MobiLytix™ Marketing Studio.

MobiLytix™ AIx empowers businesses and marketers to independently initiate AI-based customer value management (CVM) initiatives in both B2C and B2B areas. With its latest enhancements, Comviva offers a library of over a hundred ready-to-use AI model frameworks specifically designed for marketing and revenue growth programs. These frameworks support CSPs in customer value management, sales, CRM, and OM/SM areas.

The platform has been instrumental in delivering many key use cases such as churn prediction, next-best offers, AI-driven cross-sell/upsell, send-time optimization, customer profile enrichment, customer care, order fallout prediction, fulfillment lead time prediction and sales forecasting.

Available in a SaaS model on hyperscalers, MobiLytix™ AIx allows quick access without extensive installation or configuration. The new solution also includes APIs for connecting with industry-standard data platforms. Integrated with comprehensive security features, it allows CSPs to safely store their data, whether on-prem or in the cloud. Additionally, the platform now features a GenAI-driven chatbot for enhanced user experience and product assistance.

Commenting on the launch Amit Sanyal, Executive Vice President and Chief Operating Officer, MarTech Solutions at Comviva said, "With our new no-code AI workbench, we deliver ready-built solutions for faster time-to-market and increased returns from Customer Value Management (CVM) programs. MobiLytix™ AIx empowers telecom operators with a customer-centric, self-managed data science interface for maximizing customer lifetime value for B2C and B2B businesses. The new solution shall be a game changer for the evolving needs of CSPs by significantly accelerating real-time customer campaign delivery."

MobiLytix™ AIx provides insights, automation, and data management, enabling ModelOps/AIOps. It now includes an inbuilt MLOps platform for AI/ML model deployment at the click of a button. Utilizing a user-centered self-service design, it delivers a multi-experience AI development workbench.

Comviva has been recently recognized as a Visionary in the 2024 Gartner Magic Quadrant for AI in CSP Customer and Business Operations.

Please contact:

Sundeep Mehta
Sundeep.mehta@comviva.com
+91-9910030732

First published on Tue, Jul 9, 2024

Enjoyed what you read? Great news – there’s a lot more to explore!

Dive into our content repository of the latest tech news, a diverse range of articles spanning introductory guides, product reviews, trends and more, along with engaging interviews, up-to-date AI blogs and hilarious tech memes!

Also explore our collection of branded insights via informative white papers, enlightening case studies, in-depth reports, educational videos and exciting events and webinars from leading global brands.

Head to the TechDogs homepage to Know Your World of technology today!

Disclaimer - Reference to any specific product, software or entity does not constitute an endorsement or recommendation by TechDogs nor should any data or content published be relied upon. The views expressed by TechDogs' members and guests are their own and their appearance on our site does not imply an endorsement of them or any entity they represent. Views and opinions expressed by TechDogs' Authors are those of the Authors and do not necessarily reflect the view of TechDogs or any of its officials. All information / content found on TechDogs' site may not necessarily be reviewed by individuals with the expertise to validate its completeness, accuracy and reliability.

Tags:

Comviva AI MobiLytix Marketing Studio GenAI MLOps

Join The Discussion

- Promoted By TechDogs -

IDC MarketScape: Worldwide Modern Endpoint Security for Midsize Businesses 2024 Vendor Assessment