Bukalapak Enhances Platform's Security And User Comfort

JAKARTA, Indonesia, Aug. 29, 2024 /PRNewswire/ -- Bukalapak, one of Indonesia's leading e-commerce platforms, has made significant strides in increasing the comfort and safety of its platform, including combatting counterfeit products and strengthening its intellectual property (IP) protection measures.

In 2024, Bukalapak actively participated in key industry events, including the IACC Annual Meeting in Orlando, US and the INTA Annual Conference in Atlanta, US. These engagements provided a platform for the company to showcase its progress and future plans, receiving positive feedback and endorsements from major stakeholders. At the IACC Annual Meeting, Bukalapak met with industry leaders to discuss its ongoing efforts and future strategies. They praised the significant improvements and expressed support for Bukalapak on the upcoming United States Trade Representative (USTR) report.

During the roundtable discussions, Stefio Kurniadi, Bukalapak's AVP of Trust & Safety, presented data on takedown progress and service level agreements (SLAs), which were met with positive responses from the participants. This indicated a reduced concern regarding Bukalapak compared to previous years.

In the States, Bukalapak also took the time to meet with various stakeholders on related topics. Discussions revealed that takedown activities are trending downward year-on-year, though further improvements are needed. Bukalapak is shifting its focus post-IPO to enhance platform cleanliness and support for brands, including strict Know Your Customer (KYC) checks for sellers and plans for automating proactive monitoring measures. Addressing challenges in data protection and law enforcement interest, Bukalapak plans to engage with Indonesia's DGIP (IP Protection Regulatory Body) and other authorities to discuss data sharing and online-to-offline (O2O) initiatives.

To enhance security, Bukalapak also collaborates with various brand owners and regulators, including the National Narcotics Agency, the Ministry of Trade, the Ministry of Health, the Ministry of Communication and Information, the Indonesian National Police, and other related institutions.

Bukalapak has also established a dedicated reporting portal called BukaBantuan for rights holders to report instances of intellectual property infringement on Bukalapak's app. The resolution time for these reports is recorded as within 24 hours.

View original content to download multimedia:https://www.prnewswire.com/news-releases/bukalapak-enhances-platforms-security-and-user-comfort-302234717.html

SOURCE Bukalapak

First published on Fri, Aug 30, 2024

Liked what you read? That’s only the tip of the tech iceberg!

Explore our vast collection of tech articles including introductory guides, product reviews, trends and more, stay up to date with the latest news, relish thought-provoking interviews and the hottest AI blogs, and tickle your funny bone with hilarious tech memes!

Plus, get access to branded insights from industry-leading global brands through informative white papers, engaging case studies, in-depth reports, enlightening videos and exciting events and webinars.

Dive into TechDogs' treasure trove today and Know Your World of technology like never before!

Disclaimer - Reference to any specific product, software or entity does not constitute an endorsement or recommendation by TechDogs nor should any data or content published be relied upon. The views expressed by TechDogs' members and guests are their own and their appearance on our site does not imply an endorsement of them or any entity they represent. Views and opinions expressed by TechDogs' Authors are those of the Authors and do not necessarily reflect the view of TechDogs or any of its officials. While we aim to provide valuable and helpful information, some content on TechDogs' site may not have been thoroughly reviewed for every detail or aspect. We encourage users to verify any information independently where necessary.

Tags:

Bukalapak E-commerce Indonesia Counterfeit Products IP Protection IACC INTA USTR Trust & Safety KYC Data Protection Brand Owners BukaBantuan

Join The Discussion

Corgi Launches AI Insurance Coverage To Protect Businesses When AI Goes Wrong

IBM And Aramco Explore Collaboration To Accelerate AI And Innovation Across Saudi Arabia

IGT Solutions Rebrands As Atain, Marking A New Era As An Enterprise Orchestration Partner

Elevate Appoints Wade Clark As Chief Growth Officer

Tangible Growth And SAP Signavio Announce Strategic Partnership To Bring Corporate Strategy To Business Transformation