Duck Creek Technologies Recognizes IAT Insurance Group And Coforge With Service Excellence Awards

IAT Insurance Group received the Excellence in Customer Service Award for its digital transformation efforts through a strategic partnership with Coforge to migrate multiple siloed legacy policy administration systems to the cloud-based Duck Creek system

BOSTON, May 29, 2024 (GLOBE NEWSWIRE) -- Duck Creek Technologies, a provider of intelligent solutions for the future of the property and casualty (P&C) and general insurance industries, recognized IAT Insurance Group and its strategic transformation partner Coforge with the 2024 Excellence in Customer Service Award at the Formation '24 event in Dallas.

The Duck Creek Excellence in Customer Service Award recognizes clients who have achieved the highest levels of service excellence through the implementation of Duck Creek solutions and who are reshaping the future of insurance.

IAT Insurance Group, a leading specialty insurer providing property and casualty insurance and surety products to niche markets, received the Excellence in Customer Service Award for its transformation of seven distinct business units, including general liability, property, management liability, excess, inland marine and commercial auto. Moving key product lines to the Duck Creek system helped streamline the property and casualty insurer’s internal operations, enhance the user experience, and improve access to data resources and analytics.

Manish Chawla, CIO, IAT Insurance Group said , "We are honored to receive the Service Excellence Award. Our transformation vision is perfectly aligned with our business priorities and our commitment to serve our customers better. We strongly believe in the application of technology to create solutions that not only meet but exceed customer expectations. This transformation journey has been made possible by our strategic partnership with Coforge. Our shared vision helps us turn our vision into reality, thereby providing exceptional value to our customers."

As part of a multi-year, multi-million dollar business transformation initiative, IAT Insurance is migrating multiple lines of business across all 50 states to the Duck Creek suite of systems. The effort, supported by Coforge, is designed to modernize legacy systems, increase scalability, and ensure regulatory compliance across IAT’s diverse insurance portfolio.

“As Duck Creek Technologies’ premier delivery partner with over 1,000 Duck Creek SMEs globally, Coforge is honored to be a part of IAT Insurance Group’s transformation journey,” said Rajeev Batra, Executive Vice President, Insurance, Coforge . “The seamless collaboration between Coforge, IAT Insurance Group and Duck Creek Technologies is a true testament to teamwork.”

“It is a great honor to receive the Service Excellence Award. We have been focused on driving digital transformation at IAT Insurance Group with innovative solutions. Working together, we have successfully migrated multiple business units to a modern platform, enhancing scalability and regulatory compliance.”

About Duck Creek Technologies

Duck Creek Technologies is the provider of intelligent solutions for the future of property and casualty and general insurance. We are the platform for building modern insurance systems, enabling the insurance industry to leverage the power of cloud computing to operate agile, intelligent and evergreen. Authenticity, service-first and transparency are at the core of Duck Creek; we believe that insurance organizations should serve people and businesses when, where and how they need them most. Our market-leading solutions are available individually or as a complete suite , all available through Duck Creek OnDemand . Please visit www.duckcreek.com to learn more . Follow Duck Creek on our social media channels for updates – LinkedIn and X.

Media Contact:
Carley Bunch
carley.bunch@duckcreek.com

About IAT Insurance Group

IAT Insurance Group (IAT) is a privately held specialty insurance company that provides property and casualty insurance and surety products to niche markets. IAT has eight business units covering commercial transportation, excess and surplus lines, homeowners, comprehensive insurance programs, inland marine, reinsurance, surety and management liability insurance. IAT Insurance Group companies are rated A - Excellent by AM Best. Follow IAT Insurance Group on LinkedIn and learn more about the company at iatinsurancegroup.com.

About Coforge

Coforge is a global digital services and solutions provider that leverages emerging technologies and deep domain expertise to deliver tangible business impact to its clients. A focus on carefully selected industries, a deep understanding of their fundamental processes, and partnerships with leading platforms provide us with a unique perspective. Adhering to its product engineering approach, Coforge leverages cloud, data, integration, and automation technologies to transform client businesses into intelligent, high-growth enterprises. Coforge's proprietary platform enables critical business processes in its core verticals. The company has a presence in 21 countries and 25 delivery centers in 9 countries.