TechDogs-"Generali Vietnam Life Insurance Company Implements CyberLink FaceMe Facial Recognition For eKYC Digital Identity Verification"

Software Development

Generali Vietnam Life Insurance Company Implements CyberLink FaceMe Facial Recognition For eKYC Digital Identity Verification

By Business Wire

Business Wire
Overall Rating

TAIPEI, Taiwan--(BUSINESS WIRE)--Leading AI facial recognition provider, CyberLink (5203.TW), announced today that it has collaborated with Generali Vietnam Life Insurance Company to integrate facial recognition technology into Generali’s customer application service, GenVita. Using CyberLink’s highly accurate FaceMe® facial recognition engine and anti-spoofing technology for electronic know your customer (eKYC) identification and authentication, GenVita can securely and conveniently verify the identity of new customers applying for insurance services, or existing policyholders conducting online transactions. The implementation of facial recognition not only improves the user experience but is also one of Generali’s key actions in promoting their “Transparent Insurance” strategy.

Generali Vietnam is a pioneer in bolstering the mandatory implementation of e-KYC in the life insurance sector to enhance security, transparency, and customer experience. Two important processes eKYC is applied to are:

  • New policy application submission: after a new customer completes the account and facial information registration, the customer (policyholder or insured) must perform eKYC to confirm their identity during the policy application submission stage.
  • Policy service online transaction: existing policyholders can perform eKYC identity verification to access personal insurance information and conduct transactions. For example, policyholders can confirm new policies online, check policy information, apply for insurance claims, adjust policy information, change premium payment modes, apply for premium withdrawals, etc.

With facial recognition as part of the mandatory eKYC identity verification process, customers' transactions, personal information, and insurance contract content are protected.

Generali Vietnam chose CyberLink FaceMe® for biometric authentication due to its ability to meet the high security requirements necessary for online financial transactions and remote identity authentication. As one of the most advanced facial recognition engines available, FaceMe® has an accuracy rate of up to 99.83% and strong 2D and 3D anti-spoofing mechanisms. Top ranked by NIST (National Institute of Standards and Technology) in their presentation attack detection (PAD) Face Analysis Technology Evaluation and achieving iBeta level 2 certification in accordance with ISO 30107-3, FaceMe® is unmatched in terms of facial recognition accuracy and security.

Additionally, FaceMe® can be built on edge devices (such as mobile phones, tablets) or in-bank servers, and provides cross-platform support and optimization, allowing financial and insurance companies to more quickly develop exclusive applications using facial recognition.

"When developing financial technology, one of the common issues faced by banks and insurance providers is eKYC, and AI facial recognition is the most ideal solution for remote identity verification and authentication," Mei Guu, President of CyberLink Business Unit 2 stated, "We are honored that FaceMe® facial recognition technology can be adopted by Generali Vietnam. FaceMe® not only ensures the security of the eKYC process but will also help more organizations create innovative financial application services.”

About CyberLink

Founded in 1996, CyberLink Corp. (5203.TW) is the world leader in multimedia software and AI facial recognition technology. CyberLink addresses the demands of consumer, commercial and education markets through a wide range of solutions, covering digital content creation, multimedia playback, video conferencing, live casting, mobile applications and AI facial recognition. CyberLink has shipped several hundred million copies of its multimedia software and apps, including the award-winning PowerDirector, PhotoDirector, and PowerDVD. With years of research in the fields of artificial intelligence and facial recognition, CyberLink has developed the FaceMe® Facial Recognition Engine. Powered by deep learning algorithms, FaceMe® delivers the reliable, high-precision, and real-time facial recognition that is critical to AIoT applications such as smart retail, smart security, and surveillance, smart city and smart home. For more information about CyberLink, please visit the official website at

All companies and product names mentioned herein are for identification purposes only and are the sole property of their respective owners. Copyright © 2024 CyberLink Corp. All rights reserved.


First published on Wed, Mar 20, 2024

Liked what you read? That’s only the tip of the tech iceberg!

Explore our vast collection of tech articles including introductory guides, product reviews, trends and more, stay up to date with the latest news, relish thought-provoking interviews and the hottest AI blogs, and tickle your funny bone with hilarious tech memes!

Plus, get access to branded insights from industry-leading global brands through informative white papers, engaging case studies, in-depth reports, enlightening videos and exciting events and webinars.

Dive into TechDogs' treasure trove today and Know Your World of technology like never before!

Disclaimer - Reference to any specific product, software or entity does not constitute an endorsement or recommendation by TechDogs nor should any data or content published be relied upon. The views expressed by TechDogs’ members and guests are their own and their appearance on our site does not imply an endorsement of them or any entity they represent. Views and opinions expressed by TechDogs’ Authors are those of the Authors and do not necessarily reflect the view of TechDogs or any of its officials. All information / content found on TechDogs’ site may not necessarily be reviewed by individuals with the expertise to validate its completeness, accuracy and reliability.


CyberLink AI Face Recognition Technology Electronic Know Your Customer Authentication Identification


Join The Discussion

  • Dark
  • Light