TechDogs-"Emersion Accelerates North American Expansion, Targeting High-growth Telecom and MSP Markets With Billing, Provisioning and Business Automation Solutions"

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Emersion Accelerates North American Expansion, Targeting High-growth Telecom and MSP Markets With Billing, Provisioning and Business Automation Solutions

By Business Wire

Business Wire
Overall Rating

Company announces strategic hires within North American leadership team to showcase solutions, services and expertise

HOUSTON--(BUSINESS WIRE)--Emersion, whose powerful business automation platform supercharges billing, provisioning and order flow for telecom, MSP and utility businesses, today announced the acceleration of its presence in North America. Since entering this new market in 2021, Emersion has signed several noteworthy customers, announced it has officially joined the ConnectWise Invent Program, and will be present at several industry trade shows in Q3 & Q4 2022.

Emersion (part of Novatti Group) has more than a decade of success as the leading Billing, Provisioning and Business Automation provider to the telecom industry in the Asia-Pacific region. Validated by more than 200 integration partners, Emersion is uniquely positioned to help its users “close the door on the competition” by creating a single point of contact for telecommunications, data, software subscriptions, managed services, hardware and support billing.

“Emersion is uniquely positioned for the North American marketplace. We’ve done a tremendous job in APAC hiring the best development team and building integrations for our clients that save time, money and create opportunities for them to expand. Now we take that playbook and adapt it for new markets. There’s no bigger or better opportunity right now than the MSP and telecom markets in North America and we are doubling down on the teams and resources needed to win it,” said Paul Dundas, CEO of Emersion.

In recent months, Emersion has enhanced its sales team with the addition of Houston-based Joni Jandal as Vice President of Sales for North America. Under Joni, Emersion has built out their sales team throughout high-growth markets within the United States including Atlanta, New York, Salt Lake City, Nashville and Indianapolis.

The team recently secured a win with the addition of MVNO Agility Mobile to its client roster. Dallas-based Agility Mobile chose Emersion to create its first customer management system and billing platform. “We grew quickly; we knew we needed to automate. We want to spend our time continuing company expansion and promoting the brand but still feel confident that collections, billing and customer care are in good hands. With Emersion behind us, we’re confident we can reach our goals,” said Agility founder and CEO, Chris Johnston.

Dundas concluded, “Emersion is constantly sourcing ideas from our clients and integration partners and we turn those insights into product evolution. Later this year we will be rolling out an entirely new user interface layout for the Emersion platform that will increase the pace of development and allow our team to offer better customer experience, easier navigation, greater search capabilities and a faster interface. We will also be expanding our API to allow more partners to integrate more easily to us. It’s all with an eye toward meeting the demand of an explosive market.”

Emersion will be exhibiting at the MSP Expo in Fort Lauderdale June 21-24, 2022. During the expo, Paul Dundas will be participating in a panel discussion on Microsoft Office 365 and Teams discussing billing and provisioning of these services to make them more profitable. Additionally, the company will hold a presentation on Emersion Solutions during the MSP Solutions Showcase at the conference.

About Emersion

Emersion is a leading cloud provider of billing, provisioning and business automation software. The company was founded in 2006 and has grown to support managed service providers, telecommunications, software and utility providers across North America and the APAC region.

Emersion has a range of solutions designed to help businesses engage with their customers, automate manual processes, integrate their systems, and ultimately collect payment. This helps companies to improve cash flow, simplify their billing operations and create a better customer experience while at the same time reducing the resources needed to grow and scale their business.

Emersion is the only multi-tier subscription billing, service management and provisioning solution available with integration to over 200 Carriers / Suppliers and 800 Service Types. The Emersion software platform has now been continuously developed and expanded for over 16 years, with more features and integrations than ever for its growing client base.

For more information about Emersion, visit


Morgan Moritz

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First published on Tue, Jun 14, 2022

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