Aspect Appoints Elizabeth Del Ferro As Chief Growth Officer To Accelerate Growth And Go-to-Market Execution

Enterprise SaaS specialist to oversee global sales and go-to-market operations as Aspect drives expansion of workforce optimization and intelligence

BOULDER, Colo.--( BUSINESS WIRE )-- Aspect, the leader in workforce optimization and intelligence, announces the appointment of Elizabeth Del Ferro as Chief Growth Officer (CGO). In this role, Del Ferro will lead Aspect's global sales, GTM operations, and client success and services, advancing the company's mission to empower frontline workforces with intuitive and intelligent technology. She will also lead efforts to reshape Aspect's international, channel, and segment growth strategy, unlock new revenue streams, and strengthen their global footprint.

Del Ferro brings more than two decades of experience in enterprise software and SaaS, including revenue and growth leadership roles at Oracle, Genpact, as well as ServiceNow and Duck Creek, where she played a key role in IPO-stage go-to-market efforts. She is recognized for building high-performing teams, tightening operational rigor, and aligning go-to-market strategy with measurable business results.

“Elizabeth brings exactly the kind of execution depth and leadership discipline we need as we focus our efforts on accelerating high-impact execution in our core market,” said Darryl Kelly, CEO of Aspect. “The focus on scalable systems, customer outcomes, and sales performance will be critical to advancing our workforce optimization and intelligence strategy.”

“Aspect is tackling some of the most critical challenges in optimizing workforces for demand and the agent experience across rapidly evolving multichannel teams,” said Del Ferro. “That’s why we’re expanding our enterprise footprint to bring our industry-leading solutions to additional markets facing workforce optimization and intelligence challenges. The market opportunity is enormous, and I’m excited to help Aspect capture it.”

Del Ferro's appointment reinforces Aspect's commitment to disciplined execution and long-term growth. With continued investments in its platform, go-to-market capabilities, and customer experience, Aspect is laying the foundation to lead the next era of intelligent workforce solutions.

About Aspect

Aspect is dedicated to building intuitive technology for a more effective and engaged workforce. Backed by its parent company, Alvaria Inc., which has over 50 years of leadership in workforce management technology, Aspect is a trusted partner to leading global enterprises in key industries, including financial services, airlines, automotive, insurance, retail, telecommunications, and utilities. Aspect Workforce™ is a WEM solution designed to confidently manage large teams and empower every employee. The platform simplifies scheduling, improves forecasting, and tracks performance , driving team growth and maximizing ROI for businesses. For more information, visit www.aspect.com.⁠

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Contacts

Gillian Grefé, Brand Marketing Director
gillian.grefe@aspect.com