TechDogs-"Amwell Announces Results For Third Quarter 2023"

Health Care Technology

Amwell Announces Results For Third Quarter 2023

By Business Wire

Business Wire
Overall Rating

BOSTON--(BUSINESS WIRE)--Amwell® (NYSE: AMWL), a leader in hybrid care enablement, today announced financial results for the third quarter ended Sept. 30, 2023.

Amwell Third Quarter 2023 Highlights:

  • Recorded Total Revenue of $61.9 million
    • Achieved subscription revenue of $28.4 million
    • Recorded Amwell Medical Group (“AMG”) visit revenue of $26.7 million
  • Reported gross margin of 35%
  • Net loss was ($137.1) million, compared to ($93.5) million in second quarter of 2023. Net loss reflects non-cash goodwill impairment charges of $78.9 million recorded in the third quarter of 2023 and $27.3 million recorded in the second quarter of 2023
  • Adjusted EBITDA improved to ($38.5) million compared to ($45.3) million in the second quarter of 2023
  • Total active providers were 104,000
  • Total visits were 1.4 million; visits on Converge grew to 50% of total visits, from 43% in second quarter of 2023
  • Cash and short-term securities as of quarter-end were approximately $418.1 million.

In Q3, our business moved forward in three important ways. We won a major new opportunity supporting the United States Defense Health Agency’s Digital First initiatives across the Military Health System. We are inspired by this important validation of our Converge™ platform, and the expanded opportunity it affords us,” said Ido Schoenberg, M.D., chairman and CEO of Amwell. “We also accomplished our goal for client migrations and reached our metric of 50% of visits on Converge one quarter ahead of schedule. And we made significant progress in transforming our growth organization to maximize the impact of our new platform.”

Financial Outlook

The Company’s guidance for 2023 calls for:

  • Revenue in line with prior guidance range of $257 to $263 million;
  • AMG visits between 1.525 and 1.575 million; and
  • A new Adjusted EBITDA range of between ($162) million to ($167) million, compared to previous guidance of ($160) million to ($165) million. This reflects incremental Research and Development investment in Q4 associated with deployment of the previously announced Defense Health Agency “Digital First” win.

Other than with respect to GAAP Revenue, the Company only provides guidance on a non-GAAP basis. The Company does not provide a reconciliation of forward-looking Adjusted EBITDA (non-GAAP) to GAAP net income (loss), due to the inherent difficulty in forecasting and quantifying certain amounts that are necessary for such reconciliation. Because other deductions used to calculate projected net income (loss) vary dramatically based on actual events, the Company is not able to forecast on a GAAP basis with reasonable certainty all deductions needed in order to provide a GAAP calculation of projected net income (loss) at this time. The amount of these deductions may be material and, therefore, could result in projected GAAP net income (loss) being materially less than projected Adjusted EBITDA (non-GAAP).

Quarterly Conference Call Details

The company will host a conference call to discuss its financial results today at 5 p.m. Eastern time, Wednesday, Nov. 1, 2023. The call can be accessed via a live audio webcast at https://investors.amwell.com or by dialing 1-888-510-2008 for U.S. participants, or 1-646-960-0306 for international participants, referencing conference ID #7830032. A replay of the call will be available via webcast for on-demand listening shortly after the completion of the call, at the same web link, and will remain available for approximately 90 days.

About Amwell

Amwell provides a leading hybrid care enablement platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that hybrid care delivery will transform healthcare. The Company offers a single, comprehensive platform to support all digital health needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With nearly two decades of experience, Amwell powers the digital care of more than 55 health plans, which collectively represent more than 90 million covered lives, and many of the nation’s largest health systems, representing over 2,000 hospitals, have access to Amwell solutions. For more information, please visit https://business.amwell.com/.

American Well, Amwell, Converge, SilverCloud and Carepoints are registered trademarks or trademarks of American Well Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners.

Forward-Looking Statements

This press release contains forward-looking statements about us and our industry that involve substantial risks and uncertainties and are based on our beliefs and assumptions and on information currently available to us. All statements other than statements of historical facts contained in this press release, including statements regarding our future results of operations, financial condition, business strategy and plans and objectives of management for future operations, are forward-looking statements. In some cases, you can identify forward-looking statements because they contain words such as “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “may,” “plan,” “potential,” “predict,” “project,” “should,” “will,” or “would,” or the negative of these words or other similar terms or expressions.

Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements. Forward-looking statements represent our beliefs and assumptions only as of the date of this release. These statements, and related risks, uncertainties, factors and assumptions, include, but are not limited to: weak growth and increased volatility in the telehealth market; inability to adapt to rapid technological changes; increased competition from existing and potential new participants in the healthcare industry; changes in healthcare laws, regulations or trends and our ability to operate in the heavily regulated healthcare industry; our ability to comply with federal and state privacy regulations; the significant liability that could result from a cybersecurity breach; and other factors described under ‘Risk Factors’ in our most recent form 10-K filed with the SEC. These risks are not exhaustive. Except as required by law, we assume no obligation to update these forward-looking statements, or to update the reasons actual results could differ materially from those anticipated in the forward-looking statements, even if new information becomes available in the future. Further information on factors that could cause actual results to differ materially from the results anticipated by our forward-looking statements is included in the reports we have filed or will file with the Securities and Exchange Commission. These filings, when available, are available on the investor relations section of our website at investors.amwell.com and on the SEC’s website at www.sec.gov.

AMERICAN WELL CORPORATION

CONDENSED CONSOLIDATED BALANCE SHEETS

(in thousands, except share and per share amounts)

(unaudited)

September 30,
2023

December 31,
2022

Assets

Current assets:

Cash and cash equivalents

$

319,373

$

538,546

Investments

98,717

Accounts receivable ($91 and $2,597, from related parties and net of
allowances of $1,944 and $1,884, respectively)

46,713

58,372

Inventories

7,832

8,737

Deferred contract acquisition costs

1,929

1,394

Prepaid expenses and other current assets

14,275

19,567

Total current assets

488,839

626,616

Restricted cash

795

795

Property and equipment, net

576

1,012

Goodwill

435,279

Intangible assets, net

125,889

134,980

Operating lease right-of-use asset

11,247

13,509

Deferred contract acquisition costs, net of current portion

3,598

3,394

Other assets

2,164

1,972

Investment in minority owned joint venture

1,893

Total assets

$

635,001

$

1,217,557

Liabilities and Stockholders’ Equity

Current liabilities:

Accounts payable

$

4,823

$

7,236

Accrued expenses and other current liabilities

37,378

54,258

Operating lease liability, current

3,402

3,057

Deferred revenue ($154 and $1,665 from related parties, respectively)

53,076

49,505

Total current liabilities

98,679

114,056

Other long-term liabilities

1,586

1,574

Operating lease liability, net of current portion

9,086

11,787

Deferred revenue, net of current portion ($0 and $10 from related parties, respectively)

5,954

6,289

Total liabilities

115,305

133,706

Commitments and contingencies

Stockholders’ equity:

Preferred stock, $0.01 par value; 100,000,000 shares authorized, no shares issued or outstanding as of September 30, 2023 and as of December 31, 2022

Common stock, $0.01 par value; 1,000,000,000 Class A shares authorized, 254,038,177

and 244,193,727 shares issued and outstanding, respectively; 100,000,000 Class B shares

authorized, 27,390,397 shares issued and outstanding; 200,000,000 Class C shares

authorized 5,555,555 issued and outstanding as of September 30, 2023 and as of

December 31, 2022

2,864

2,766

Additional paid-in capital

2,222,152

2,160,108

Accumulated other comprehensive income

(13,552

)

(16,969

)

Accumulated deficit

(1,709,191

)

(1,082,028

)

Total American Well Corporation stockholders’ equity

502,273

1,063,877

Non-controlling interest

17,423

19,974

Total stockholders’ equity

519,696

1,083,851

Total liabilities and stockholders’ equity

$

635,001

$

1,217,557

AMERICAN WELL CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS

(in thousands, except share and per share amounts)

(unaudited)

Three Months Ended
September 30,

Nine Months Ended
September 30,

2023

2022

2023

2022

Revenue

($1,044, $729, $3,015 and $3,106 from related parties, respectively)

$

61,922

$

69,209

$

188,370

$

197,957

Costs and operating expenses:

Costs of revenue, excluding depreciation and amortization of intangible assets

40,457

41,507

117,453

114,769

Research and development

27,715

36,254

79,480

110,802

Sales and marketing

20,379

18,493

64,659

58,368

General and administrative

29,571

37,682

102,260

105,309

Depreciation and amortization expense

8,266

6,397

23,227

19,719

Goodwill Impairment

78,894

436,479

Total costs and operating expenses

205,282

140,333

823,558

408,967

Loss from operations

(143,360

)

(71,124

)

(635,188

)

(211,010

)

Interest income and other income (expense), net

7,978

1,237

11,250

2,109

Loss before expense from income taxes and loss from equity method investment

(135,382

)

(69,887

)

(623,938

)

(208,901

)

Expense from income taxes

(1,122

)

(95

)

(3,313

)

(224

)

Loss from equity method investment

(600

)

(593

)

(1,877

)

(1,355

)

Net loss

(137,104

)

(70,575

)

(629,128

)

(210,480

)

Net loss attributable to non-controlling interest

(690

)

(491

)

(2,551

)

(1,214

)

Net loss attributable to American Well Corporation

$

(136,414

)

$

(70,084

)

$

(626,577

)

$

(209,266

)

Net loss per share attributable to common stockholders, basic and diluted

$

(0.48

)

$

(0.25

)

$

(2.21

)

$

(0.77

)

Weighted-average common shares outstanding, basic and diluted

285,900,811

277,389,730

282,982,875

272,846,985

Net loss

$

(137,104

)

$

(70,575

)

$

(629,128

)

$

(210,480

)

Other comprehensive income (loss), net of tax:

Unrealized gain (loss) on available-for-sale investments

(3,190

)

1,002

3,062

(360

)

Foreign currency translation

(1,493

)

(11,213

)

355

(24,343

)

Comprehensive loss

(141,787

)

(80,786

)

(625,711

)

(235,183

)

Less: Comprehensive loss attributable to non-controlling interest

(690

)

(491

)

(2,551

)

(1,214

)

Comprehensive loss attributable to American Well Corporation

$

(141,097

)

$

(80,295

)

$

(623,160

)

$

(233,969

)

AMERICAN WELL CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(in thousands, except share and per share amounts)

(unaudited)

Nine Months Ended September 30,

2023

2022

Cash flows from operating activities:

Net loss

$

(629,128

)

$

(210,480

)

Adjustments to reconcile net loss to net cash used in operating activities:

Goodwill impairment

436,479

Depreciation and amortization expense

23,216

19,543

Provisions for credit losses

88

63

Amortization of deferred contract acquisition costs

1,611

1,295

Amortization of deferred contract fulfillment costs

323

452

Noncash compensation costs incurred by selling shareholders

-

5,923

Stock-based compensation expense

59,567

48,419

Loss on equity method investment

1,877

1,355

Deferred income taxes

(24

)

(1,390

)

Changes in operating assets and liabilities, net of acquisition:

Accounts receivable

11,475

4,796

Inventories

905

(439

)

Deferred contract acquisition costs

(2,351

)

(2,035

)

Prepaid expenses and other current assets

4,976

(924

)

Other assets

(214

)

(276

)

Accounts payable

(2,357

)

(5,797

)

Accrued expenses and other current liabilities

(16,579

)

1,166

Other long-term liabilities

(25

)

Deferred revenue

3,369

(18,023

)

Net cash used in operating activities

(106,767

)

(156,377

)

Cash flows from investing activities:

Purchases of property and equipment

(96

)

(2

)

Capitalized software development costs

(13,836

)

Investment in less than majority owned joint venture

(3,920

)

(1,960

)

Purchases of investments

(389,990

)

(499,223

)

Proceeds from sales and maturities of investments

294,335

249,855

Net cash used in investing activities

(113,507

)

(251,330

)

Cash flows from financing activities:

Proceeds from exercise of common stock options

569

5,323

Proceeds from employee stock purchase plan

2,164

2,503

Payments for the purchase of treasury stock

(586

)

(360

)

Proceeds from Section 16(b) disgorgement

295

Payment of contingent consideration

(11,790

)

Net cash provided by (used in) financing activities

2,147

(4,029

)

Effect of exchange rates changes on cash, cash equivalents, and restricted cash

(1,046

)

(2,079

)

Net decrease in cash, cash equivalents, and restricted cash

(219,173

)

(413,815

)

Cash, cash equivalents, and restricted cash at beginning of period

539,341

747,211

Cash, cash equivalents, and restricted cash at end of period

$

320,168

$

333,396

Cash, cash equivalents, and restricted cash at end of period:

Cash and cash equivalents

319,373

332,601

Restricted cash

795

795

Total cash, cash equivalents, and restricted cash at end of period

$

320,168

$

333,396

Supplemental disclosure of cash flow information:

Cash paid (refunded) for income taxes

$

4,067

$

1,167

Supplemental disclosure of non-cash investing and financing activities:

Issuance of common stock in settlement of earnout

$

$

17,243

Non-GAAP Financial Measures:

To supplement our financial information presented in accordance with generally accepted accounting principles in the United States, of US GAAP, we use adjusted EBITDA, which is a non-U.S GAAP financial measure to clarify and enhance an understanding of past performance. We believe that the presentation of adjusted EBITDA enhances an investor’s understanding of our financial performance. We further believe that adjusted EBITDA is a useful financial metric to assess our operating performance from period-to-period by excluding certain items that we believe are not representative of our core business. We use certain financial measures for business planning purposes and in measuring our performance relative to that of our competitors. We utilize adjusted EBITDA as the primary measure of our performance.

We calculate adjusted EBITDA as net loss adjusted to exclude (i) interest income and other income, net, (ii) tax benefit and expense, (iii) depreciation and amortization, (iv) goodwill impairment, (v) stock-based compensation expense, (vi) severance expenses, (vii) capitalized software costs, (viii) litigation expenses related to the defense of our patents in the patent infringement claim filed by Teladoc and (ix) other items affecting our results that we do not view as representative of our ongoing operations, including noncash compensation costs incurred by selling shareholders and adjustments made to the contingent consideration.

We believe adjusted EBITDA is a commonly used by investors to evaluate our performance and that of our competitors. However, our use of the term adjusted EBITDA may vary from that of others in our industry. Adjusted EBITDA should not be considered as an alternative to net loss before taxes, net loss, loss per share or any other performance measures derived in accordance with U.S. GAAP as measures of performance.

Adjusted EBITDA has important limitations as an analytical tool and you should not consider it in isolation or as a substitute for analysis of our results as reported under U.S. GAAP. Some of the limitations of adjusted EBITDA include (i) adjusted EBITDA does not properly reflect capital commitments to be paid in the future, and (ii) although depreciation and amortization are non-cash charges, the underlying assets may need to be replaced and adjusted EBITDA does not reflect these capital expenditures. Our legal, accounting and other professional expenses reflect cash expenditures and we expect such expenditures to recur from time to time. Our adjusted EBITDA may not be comparable to similarly titled measures of other companies because they may not calculate adjusted EBITDA in the same manner as we calculate the measure, limiting its usefulness as a comparative measure.

In evaluating adjusted EBITDA, you should be aware that in the future we will incur expenses similar to the adjustments in this presentation. Our presentation of adjusted EBITDA should not be construed as an inference that our future results will be unaffected by these expenses or any unusual or non-recurring items. Adjusted EBITDA should not be considered as an alternative to loss before benefit from income taxes, net loss, earnings per share, or any other performance measures derived in accordance with U.S. GAAP. When evaluating our performance, you should consider adjusted EBITDA alongside other financial performance measures, including our net loss and other GAAP results.

The following table presents a reconciliation of adjusted EBITDA from the most comparable GAAP measure, net loss, for the three and nine months ended September 30, 2023 and 2022 and the three months ended June 30, 2023:

Three Months Ended
September 30,

Nine Months Ended
September 30,

Three Months
Ended June
30, 2023

(in thousands)

2023

2022

2023

2022

Net loss

$

(137,104

)

$

(70,575

)

$

(629,128

)

$

(210,480

)

$

(93,515

)

Add:

Depreciation and amortization

8,266

6,397

23,227

19,719

7,718

Interest income and other income (expense), net

(7,978

(1,237

(11,250

(2,109

(2,332

)

Expense from income taxes

1,122

95

3,313

224

716

Goodwill Impairment

78,894

436,479

27,276

Stock-based compensation

16,899

21,312

59,409

48,304

21,513

Severance(1)

1,359

3,340

406

Capitalized software costs

(13,836

)

(7,085

)

Noncash expenses and contingent consideration adjustments(2)

1,930

6,926

Litigation expense(3)

176

5,575

Adjusted EBITDA

$

(38,542

)

$

(41,902

)

$

(128,446

)

$

(131,841

)

$

(45,303

)

(1) 

Severance costs associated with the termination of employees during the three and nine months ended September 30, 2023, and the three months ended June 30, 2023.

(2) 

Noncash expenses and contingent consideration adjustments include, noncash compensation costs incurred by selling shareholders and adjustments made to the contingent consideration.

(3) 

Litigation expense relates to legal costs related to the Teladoc litigation which was dismissed pursuant to a confidential settlement between the parties in 2022.


Contacts

Media:
Angela Vogen
Press@amwell.com

Investors:
Sue Dooley
sue.dooley@amwell.com

First published on Thu, Nov 2, 2023

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