What Is Voice Commerce?

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The future of retail therapy is voice commerce, also known as #VoiceShopping. The service is similar to that of a personal shopper, except that it is conducted entirely online and without the involvement of a real person. Imagine conversing with your phone like you would a person instead of typing. Say you're making dinner when you realize you've run out of olive oil. Saying, "Hey, Google, order me some olive oil," is much more convenient than getting up from your seat, driving to the store, and possibly missing the window of opportunity for perfectly al dente pasta. And instantly, it will be added to your shopping cart and sent straight to your front door by your digital shopping assistant. Voice commerce employs NLP and ML techniques to interpret and act upon your spoken instructions. It can also learn your preferences over time and provide tailored suggestions. Your virtual helper will remember that you prefer a specific brand of olive oil and always order it for you. However, voice commerce is not limited to food delivery services; it can be used for various purchases. You can buy just about anything—from clothes to electronics—using only your voice. And the more AI is incorporated, the more complex it becomes. Let's say you're getting ready for an important meeting but discover that you've run out of coffee. Say to your virtual assistant, "I want a strong coffee for my meeting," and it will make a recommendation based on your tastes and the nature of the meeting, saving you the trouble of researching different brands and brewing methods. Voice shopping isn't just handy; it's also easily accessible. For those who have trouble using a standard storefront due to a disability or otherwise, this could be a game-changer. It's convenient because you can do other things while you shop, like cooking, cleaning, or even walking around. While this may sound very promising, it's important to remember that voice commerce is still in its infancy and has some significant limitations. Some accents and dialects may be beyond comprehension and need help recognizing specific brands. These restrictions, however, will become less of an issue as technology advances further. In conclusion, #VoiceShopping, or voice-activated shopping, is the future of e-commerce. The service is similar to that of a personal shopper, except that it is conducted entirely online and without the involvement of a real person. You can use voice commands to buy groceries or clothes, and it will tailor its suggestions to your tastes. One can shop and do other things simultaneously with voice commerce because of its accessibility and convenience. However, it is still in its infancy, so there are some limitations; however, these will be alleviated as technology advances. #VoiceCommerce #VoiceShoppingTrends #AIinEcommerce


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