What Is User Flow?
A user flow diagram shows how users move through an application or website from beginning to end. An arrow represents each stage. The hands may also have labels describing what happens at each step in the process or show where users are moving around in a particular interface. The best way to start creating your user flow diagram is by identifying your use case. What exactly do you want users to do when they use your product? Once you've figured out that part, put down some basic information about how users will interact with it, for example, "User clicks the button," then start sketching out what happens next with more details until you have all recorded down. Somewhere on paper! All these steps are essential; they are the main building blocks of the user flow. Can we further deconstruct them into sub-steps? There can be a sub-step for each primary step, such as the number of fields to be filled in. The sub-steps can also be related to the main stages. It is optional to have a linear flow to the user flow. It can be non-linear, too. Non-linear user flows can be more engaging and interactive. They can also have a hierarchical flow, with the main steps at the top and the sub-steps below them. The main steps can also have sub-steps and so on. Making the steps interactive can be done using different modalities audio, video, text, slide, etc. User flows are the study of how people go about doing things online. In this way, they're like a big, detailed map that shows you the exact path someone would take to complete a task. When you use user flows, you can see exactly how someone would approach a process and where they might get stuck. It allows analysts to observe whether users can quickly and efficiently complete their tasks.
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