TechDogs-"Top 5 Artificial Intelligence For IT Operations Software Of 2022"

Enterprise Solutions

Top 5 Artificial Intelligence For IT Operations Software Of 2022

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Let's play a memory game! Which TV series does the following dialogue come from?

"And I would have gotten away with it, too, if it weren't for you meddling kids!"

Surely, you remember this iconic line from Scooby-Doo! The famous TV series starred teenagers Fred Jones, Daphne Blake, Velma Dinkley, Shaggy Rogers and Scooby-Doo, their friendly talking Great Dane. They solved bizarre and (supposedly) supernatural mysteries through expert deduction, teamwork and some happy coincidences. However, would the "Mystery Gang" be bright enough for modern-day whodunnits?

As clever as they are, we're confident they would need to induct a new member to their team - an IT guy! Without a tech-savvy, computer-lingo speaking colleague, the complexities of current criminal activities would be lost to them.
The villain is using proxy encryption through a private SD-WAN to hide his digital identity!
Ruh-roh, what's that, Shaggy?

Don't worry, Scooby - we're here to help you find the newest modern member of the Mystery Gang. Meet the best AIOps Software of 2022!
Techdogs-Ruh-Roh, We Have Another It Problem, Gang!-"Top 5 Artificial Intelligence For IT Operations Software Of 2022"
Looks like we've got another mystery on our hands! Fortunately, we won't have to split up this time Shaggy! We need to discover the best AIOps Software to help our favorite sleuths, Mystery Incorporated, keep up with present-day criminals - so they can't get away with it!

Unlike the old times, troublemakers no longer haunt castles dressed up as spooky ghosts. Instead, they use digital technologies to hatch their evil schemes - and the gang, too, needs to adapt. They want to bring in a tech whiz who understand emerging technologies such as Artificial Intelligence and Machine Learning - but the Mystery Machine only has five seats!

Here's the next best option - an AIOps (short for Artificial Intelligence for IT Operations) Software that helps automate the collection, cleaning and analysis of data. This accelerates the resolution of technical issues, offers continuous predictive insights in real-time and streamlines IT processes - so yes, Scoob, it can instantly locate the evil Scrappy Doo based on his social media activity!

Here are the top 5 Artificial Intelligence for IT Operations (AIOps) Software of 2022. What are we waiting for, gang - let's scram!

Top 5 Artificial Intelligence For IT Operations Software Of 2022

AIOps, or Artificial Intelligence for IT Operations, uses emerging technologies such as Artificial Intelligence, Data Analytics and Machine Learning to analyze large volumes of data sourced from various IT systems. It intelligently combines the data to automate operations capability such as performance monitoring and event correlation, thereby accelerating issue identification with metrics and time to resolution.

Attention - These tools are not in any specific order. Just like the five members of Mystery Incorporated, they each have their unique strengths!
Azure ML Studio
Azure ML Studio
IBM Watson
IBM Watson
Salesforce Einstein
Salesforce Einstein
Infosys NIA
Infosys NIA

Tool 1: Azure Machine Learning Studio

Microsoft Azure, informally known as Azure, is a cloud computing service launched by Microsoft in October 2008 under the internal codename "Project Red Dog." (Scooby approves!) It is used by various enterprises to build, test, deploy and maintain applications and services via Microsoft-managed data centers.
Azure Machine Learning Studio is an integrated development platform for assembling and running Machine Learning workflows. It provides tools and pre-built frameworks for developers to create Machine Learning and Artificial Intelligence services tailored for their business processes. For example, it can allow the Mystery Gang to predict when and where the notorious Mr. E will show up, based on historical data.

It even lets developers use the drag-and-drop functionality to place objects on existing interfaces to customize models. Users can then integrate these models with the business's web services, such as Business Intelligence tools or real-time analytics systems. Azure ML Studio can deploy models in various ways; cloud, on-premises or on edge devices. This means it can be integrated with almost all open-source technologies. That's not all - users do not require any programming skills to use this tool!

Tool 2: IBM Watson

Who here hasn't heard of IBM! International Business Machines, better known as IBM, ranks fifth on the list of Fortune 500 companies with a revenue of $36.5 billion as of June 2021. No wonder “Big Blue” is held in high esteem in the tech world!
IBM Watson enables you to swiftly extract actionable insights from business data by creating custom models from scratch or using their pre-trained solutions. Businesses can incorporate the power of Artificial Intelligence into their critical business processes with the help of IBM's virtual assistant, Watson. Although, when it comes to solving mysteries, the Mystery Gang would prefer Watson’s companion. (No points for guessing who!)

However, Watson is a powerhouse of tools. It provides application programming interface (API) for businesses to develop applications using IBM Watson's capabilities. It even supports distributed computing, allowing faster processing and more extensive intelligence of models. We mean, doesn't the gang work more efficiently after splitting up their tasks?

Tool 3: Salesforce Einstein

Salesforce is a cloud-based software firm based in San Francisco, California. Although it offers a suite of large enterprise solutions such as marketing automation, analytics, deep learning, event management and application development, it focuses on Customer Relationship Management (CRM) services and products. Based on an employee satisfaction survey, Fortune magazine listed Salesforce second in the "100 Best Companies to Work For" in 2021. Hey gang, if you want to quit solving mysteries and get a stable job - Salesforce is the place to be!
Einstein is an Artificial Intelligence tool built on the well-known Salesforce platform to help businesses swiftly deliver predictions or recommendations based on their business processes and customer data. If you're wondering how swiftly it works, think of this. Once the models are built, there is no need to manage or monitor them. Besides, zero data preparation is required, which generally takes hours for massive business datasets. Yup, it's faster than Shaggy and Scooby running away from an eerie haunted mansion!

Einstein allows developers to build models that can use anomaly detection and quick insights to automate responses and actions, increasing employee productivity and great customer experience as well as satisfaction at the same time. Employees have less of manual data entry and analytics-related work, while customers can be given suitable recommendations for products based on their engagement scores. That's a better combo than Scooby and waffles!

(Not really!)

Tool 4: TensorFlow

TensorFlow is an open-source software library with Machine Learning (ML) and Artificial Intelligence (AI) capabilities. The Google Brain team developed TensorFlow for internal Google use; however, as of 2015, it is available for free to individuals and businesses alike. TensorFlow was named among InfoWorld's 2018 Technology of the Year Award winners.

TechDogs-"Tool 4: TensorFlow"-A Screenshot Of The Tensorflow Tool Showing The Accuracy And Loss Metrics
TensorFlow can be employed for various tasks but focuses on training and operating predictive models such as Deep Neural Networks. It is a favorite among users who need a tool with efficient and high-performing numeric computation. Its flexible architecture allows easy deployment across several diverse platforms - from desktops to clusters to edge devices. It's quite like Fred; innovative and quick to analyze the big data at hand to come to meaningful conclusions.

"There's a very logical explanation for all this, gang. The place is haunted."

(Sorry to burst the bubble, Fred, it probably isn't!)

Other highlights of the software include its intuitive drag-and-drop feature, pre-built algorithms and precise model training capacity. If your business relies on Computer Vision, Natural Language Processing or Predictive Analytics, TensorFlow will certainly make your life easier!

Tool 5: Infosys NIA

Infosys Limited, founded in 1981, is an Indian information technology firm that provides business consulting, information technology and outsourcing services. Great Place to Work® and Fortune recognized Infosys as one of the "Best Big Companies to Work For" in the US in 2021.

TechDogs-"Tool 5: Infosys NIA"-A Screengrab Showing The Modelling Feature Of The Infosys Nia Tool
Infosys Nia is an AI technology-based platform that equips businesses with Machine Learning capabilities to collect and aggregate organizational data from various processes. Organizations can even use information from legacy systems to create self-learning and automatic IT processes using Nia. Talking of legacy, can we all just agree the original 1960s Scooby-Doo was the best!

Moreover, by capturing, computing and reusing information, Nia can also produce deeper business insights and uncover opportunities to optimize and simplify complex processes. This lets modern businesses drive automation and digital transformation to continuously reinvent their IT system landscape. If that wasn't enough, the software includes features such as data analytics, Robotic Process Automation, Predictive Automation and Cognitive Intelligence.

Zoinks! That's like, amazing!


AIOps is undoubtedly on the rise. Most businesses have already started adopting sophisticated AIOps tool to collect and analyze data from different IT processes and operations management systems. These tools leverage Artificial Intelligence (AI system) and Machine Learning to analyze data, identify issues in operation and accelerate issue resolution - helping your business stay ahead of the curve with operational excellence.

Or to potentially help the Mystery Gang collect information, crunch numbers, analyze data and conclude who's behind the witch mask, haunting the poor folk of Crystal Cove!

Well, looks like we've got another mystery on our hands.

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