Name: Unlocking Unstructured Financial Data for Deeper Customer Insights with Agentforce
Start: 2024-12-18T00:00:00+00:00
End: 2024-12-18T00:00:00+00:00

Event Concluded

TechDogs-"Unlocking Unstructured Financial Data for Deeper Customer Insights with Agentforce"

Event Type

Webinar

Date

Dec 18, 2024

Time

19:00

Event Linkhttps://www.salesforce.com/form/events/webinars/form-rss/4770956

About Event

Over 80% of the data within the financial services sector is unstructured, residing in formats such as case notes, meeting summaries, call transcripts, PDFs, images, audio files and more. Historically, this rich data source has been unavailable and underutilized. Join our webinar to discover how Data Cloud can unlock these valuable customer insights, transforming your CRM workflows and enhancing your business operations. Learn how connecting and processing unstructured data with Data Cloud not only provides a deeper understanding of customer behaviors and preferences but also streamlines your CRM processes, making them more intuitive and efficient. This session will also explore how such integrations pave the way for more effective use of Agentforce, enabling financial firms to deliver hyper-personalized customer experiences and drive significant business growth by empowering Agents with even more data for personalization, context and content creation.

Tags:

Digital PaymentsUnstructured Financial Data Customer Insights Agentforce Financial Data Analytics AI-Powered Solutions Data Integration Financial Data Management Customer Experience

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Financial Technology