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TechDogs-"The Connected Government Report: Insights on the State Public Services and the Future of AI with Agents"

Emerging Technology

The Connected Government Report: Insights on the State Public Services and the Future of AI with Agents

By Salesforce

Salesforce
Overall Rating

Webinar

Jan 30, 2025

19:00

About Event

With 75% of people expecting digital government services to match the quality of the best private sector organizations and 83% of government IT workers recognizing the need to address changing customer expectations, this webinar explores how public sector organizations can harness AI to deliver customer-friendly experiences. Dive into the latest trends in public sector innovation and the transformative role of AI and agents. Topics include how government experiences are being held to private sector standards, the public’s recognition of AI's potential in enhancing services, the challenge of doing more with fewer resources, and the importance of modernizing for a digital-first, AI-driven era. Insights are drawn from the Connected Government Report, aggregating perspectives from double-anonymous surveys of public-facing professionals, back-office IT experts, and constituents themselves.

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