Event Concluded
Emerging Technology
The Connected Government Report: Insights on the State Public Services and the Future of AI with Agents
By Salesforce

Overall Rating
Share
About Event
With 75% of people expecting digital government services to match the quality of the best private sector organizations and 83% of government IT workers recognizing the need to address changing customer expectations, this webinar explores how public sector organizations can harness AI to deliver customer-friendly experiences. Dive into the latest trends in public sector innovation and the transformative role of AI and agents. Topics include how government experiences are being held to private sector standards, the public’s recognition of AI's potential in enhancing services, the challenge of doing more with fewer resources, and the importance of modernizing for a digital-first, AI-driven era. Insights are drawn from the Connected Government Report, aggregating perspectives from double-anonymous surveys of public-facing professionals, back-office IT experts, and constituents themselves.
Tags:
Artificial Intelligence (AI)Government Services AI Public Services Innovation Connected Government 2025 AI Agents Report State Public Services Future AI for Public Sector Modern Government Technology
Related Content on Emerging Technology
Join The Discussion