Event Concluded

TechDogs-"The Challenges and Complexities of Running HR in Global HR Services Operations"

Human Resource Technology

The Challenges and Complexities of Running HR in Global HR Services Operations

By Shared Services & Outsourcing Network (SSON)

Shared Services & Outsourcing Network (SSON)
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About Event

SSON Research & Analytics has conducted a major study into HR services delivery models, which provides much-needed insights and analytics of HR services scope, performance and opportunity to impact the enterprise through innovative solutions. It covers Service Extensions, Governance, Technology, Leadership, Recruiting and Hybrid operations on the one hand – and Resistance to GBS integration, Sourcing, Cost-to-serve, Performance drivers, Reporting and Analytics on the other. During this session, the report’s authors, Simon Brown and Gerard Hussey, discuss the clear opportunities to ramp up HR services as a value- and performance driver with Tom Bangemann, Head of Data and Research at SSON. They will also share lessons around Leadership gaps and strategic priorities, and explore why only 20% of HR leaders feel HR is recognized as a value-driver, and why 70% of HR services are still only at the “build up” stage when it comes to data analytics and people management. The audience will be invited to ask questions.
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