Event Concluded
Emerging Technology
ISSA Webinar: Artificial Intelligence in social security
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About Event
Artificial Intelligence (AI) continues to make its way into mainstream solutions focused to improve service delivery. Business cases have become clearer, helping institutions free up scarce resources and supporting enforcement and control activities in organizations. As institutions build capacity and tools become more readily available, the results from AI solutions become more tangible for social security organizations. However, the implementation of Artificial Intelligence projects has different challenges. It requires solutions to have clarity with respect to explainability, accountability and transparency. At the same time, data quality becomes just as important as specialists’ input in providing specific know-how to help develop solutions that together are key ingredients to ensure correct and fair solutions to all members.
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