Event Concluded
Sales Technology
How to improve your omnichannel customer experience
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Webinar
Mar 22, 2023
01:00 PM - 02:00 PM EST
About Event
During this webinar you will discover how to break down communication silos and learn best practices from industry leaders who will discuss the benefits of bringing balance to your CX strategy by providing personalized, proactive, and predictive interactions through the Argano CX Connect Data Model, Microsoft Digital Contact Center Foundation with advanced Nuance AI Platform Biometrics & Automation to delight your constituents every time, from anywhere, via any device and channel.Join this webinar to learn:How Omnichannel interactions can increase CSAT by providing the right information at the right time across any channel, anytime.How AI, BOTs, Self-Service, Knowledge Management and Inquiry Type Segmentation can drive OpEx reductions and increase revenueHow Argano, Microsoft and Nuance can drive balance through a people, process and technology foundation
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