Event Concluded
Cyber Security
GBS Disruption: Threats & Opportunities
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Webinar
Jul 25, 2024
14:00
About Event
In the next decade, Global Business Services (GBS) will undergo a profound transformation. What was once a domain dominated by transactional tasks in finance, HR, procurement, and IT, will evolve into a sophisticated arena propelled by GenAI and knowledge services, promising not just cost savings, but a significant leap in business value creation and strategic partnerships. SSON Research & Analytics conducted a survey on the biggest disruptors impacting GBS and shared services, encompassing practitioners, BPO and tech providers, and consultants.
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