Elevate Your Agents with Agentforce & MuleSoft

AI agents are rapidly evolving beyond simple conversational assistants. Modern autonomous systems are built frommultiple specialized agentsthat proactively support customers, employees, and processes. Agents can collaborate on a task or work in sequence, handing off to specialized agents as needed.

While it’s possible to build these systems from scratch, a fully DIY approach often leads tohigh complexity, long timelines, and unpredictable cost. What seems simple—like orchestration or LLM prompting—is just the surface; custom AI solutions hide layers of complexity and ongoing maintenance.

Salesforce’s Agentforce and MuleSoft offer an easier path. Together, they provide a secure, composable framework to design, deploy, and scale multi-agent systems quickly. Agentforce handles agent logic, prompting, and grounding; MuleSoft connects to APIs, data, and processes; and together, they accelerate time-to-value for AI-driven agentic applications.

This unified approach significantly reduces time-to-value. For organizations with prior investments in custom agents, Agentforce and MuleSoft offer a pathway to enhance these solutions with enterprise-grade capabilities, allowing for focused innovation on unique agent behaviors while benefiting from a robust and scalable foundation.